Questions

The things people actually ask.

Including the awkward ones. If something you need isn't here, email support@quotevet.com and a person will answer it.


Getting started

We contact eight contractors who do your trade in your area, handle the back-and-forth of getting them scheduled, chase the written quotes, and then read every quote against the same checklist so you can compare them properly.

You get the quotes themselves, a breakdown of what each one covers, the gaps between them, and the questions worth asking before you sign. Premium raises the outreach to twenty contractors, which is worth it for larger or multi-trade jobs. Premium also lets you say what kind of contractor you want us to approach — see "Can I say what kind of contractor I want?" below.

Most projects wrap up within about three weeks. We don't promise a date, because the limiting factor is contractor availability rather than anything on our end — a roof in October moves slower than a water heater in March.

Quotes arrive as they come in rather than all at once, so you can start reading before the last contractor has been out. If a project hasn't come together after six weeks we close it out and tell you honestly where it got to.

Most residential trades — roofing and skylights, siding, windows, doors, gutters, insulation, structural and drainage work, masonry and chimney, concrete and hardscape, HVAC, electrical, plumbing, and the interior trades.

Rather than keep a list here that goes stale, we check your specific project against your specific zip code. That takes about a minute.

Then we tell you so, straight away. Coverage isn't uniform — it depends on how many contractors do your trade near you, and there are zip codes and trades where we can't reach enough of them to be worth your time.

We'd rather say no in the first minute than take on your project and hope it works out.

No. You can read every quote, decide the whole project is a bad idea, and walk away. We don't take a cut of the job and we're not paid by whoever you pick, so we have no stake in you hiring anybody.

Partly you shouldn't yet, and we'd rather say that than pretend otherwise. We're early, and we don't have years of reviews to point at.

What we'd offer instead is that our incentives are legible. Contractors pay us nothing, so there's no arrangement where recommending someone specific makes us money. And where we don't do something, we say so on this site rather than implying we do — the answer below about licence verification is the clearest example.

It's a real, registered business, and the parts that matter are things you can check yourself rather than take our word for.

A registered company. QuoteVet LLC is a Minnesota limited liability company. Its record is public on the Minnesota Secretary of State's business search (file number 1664199800025). Our business address is 202 N Cedar Ave STE #1, Owatonna, MN 55060.

How we make money. Not from contractors. They pay us nothing: no lead fees, no placement fees, no cut of the job. So no contractor can pay to get onto your list or move up it, and we have no reason to steer you toward anyone.

Refunds. Cancel before we contact anyone and you get a full refund. If we contact fewer contractors than your plan promises, you get a full refund within five business days, and you don't have to ask. A limited-coverage project works differently, and we explain that before checkout. Once the outreach is done, refunds are reviewed case by case. The details are in section 9 of the Terms.

Payments. Checkout runs on Stripe. We never receive or store your full card number.

Reaching us. Email support@quotevet.com and a person reads it. You can also call (928) 564-8713. The phone is answered by an automated assistant that says so up front, so for anything that needs a person, email is quickest.


The contractors

We match on trade and area — contractors who actually do your kind of work where you live, with a real business phone and email we've confirmed before anyone is contacted. Listings we can't verify as real get dropped rather than padded onto your list to hit a number.

Nobody can buy a place on your list. There is no paid placement at any price.

On premium, yes. Before we contact anyone you can tick the things that matter to you: independently owned, family-owned, employee-owned, based near you, ten or more years in business, a small single-location shop, a union contractor, or trade certified.

We check each contractor against public sources before outreach, and use what we find to decide who to approach first. Your picks change who we contact, not how many — if there aren't enough matches near you, the rest of the twenty are filled with other contractors who do your trade, and we show you what we found either way.

We read their own site — the about page and the footer are where this usually shows up — along with press releases, business directories and business profiles. What we're looking for is the trail a sale leaves: a parent company named on the site, an acquisition announcement, a private equity firm listing them in a portfolio, or franchise wording.

Two honest limits. When we find nothing, the label reads "no outside owner found", which is not the same as proving a company is independent — quiet sales happen and don't always get written up. And plenty of companies that have been bought keep the family name and the "family-owned since 1994" line on the website, so we show you what we found and link the page we found it on rather than asking you to take our word for it.

We never look at, guess at, or record anyone's race, gender or background. Every value you can pick is about how the business is owned and run. If ownership really matters to your decision, ask the contractor directly — it's a fair question and the answer tells you something either way.

Not against the state, and we want to be exact about this rather than let a word like "vetted" do work it hasn't earned.

We ask every contractor directly about their state licence, general liability insurance, workers compensation, and whether the crew on site will be subcontracted. We record their answers and show them to you, and a contractor who won't answer plainly has their credentials score capped in our analysis. But we do not currently pull certificates or query state licensing boards ourselves.

So treat what you see as what the contractor told us, not as something we confirmed. Verify licence and insurance directly with the contractor and your state before you sign anything. When that changes, we'll say so on this page.

Nothing. Ever. Not for a place in the network, not per lead, not a cut of the job.

This is the single decision the rest of the service hangs off. The moment a contractor is paying us, every other answer on this page changes.

Not straight away. The first contact tells them the trade, the general area and the scope — enough to decide whether they're interested. The street address is released once a contractor confirms they want to quote the job.

Yes. Tell us in your project notes and we'll add them to the outreach list. They go through the same process as everyone else, and their quote gets read against the same checklist.

Tell us and we'll remove them from your project immediately. If you ask not to be contacted by someone, that's recorded permanently and they won't appear on your projects again.

We also record red flags as they happen — evasiveness about insurance, refusing to put a scope in writing, vagueness about who actually turns up — and those carry into the quote analysis rather than being forgotten between calls.

Fig. 10 — Two business models

Follow the money and everything else explains itself

10 12 14 16 18 FIG. 10

Fig. 10 — left: lead-gen. right: us.

Same three parties, same three boxes. Only the direction of the heavy line changes — and that changes everything.

10

Lead-gen: contractors pay the platform

What happensContractors buy access to you, usually per lead, usually whether or not they win the job.

What followsThe platform's customer is the contractor, not you. Every ranking, every match, every notification is built to keep that customer buying.

12

Lead-gen: your number is the product

What happensYour details flow down to several contractors at once, because one lead sold three times earns three times.

What followsThe call barrage everyone complains about isn't a bug in that model. It's the model working correctly.

14

Here: contractors pay nothing

What happensNo per-lead fees, no paid placement, no cut of the job. A contractor can't buy their way onto your list.

What followsWe're on your side of the table by construction, not by promise. There's no contractor money pulling the other way.

16

Here: scoped work down, analysis back up

What happensContractors receive a written scope rather than a phone number. What comes back to you is their quotes plus our read on them.

What followsWe can tell you a bid looks thin, because no contractor is paying us to be recommended.

18

The line down the middle

What it marksNo paid placement. No paid tier for contractors. No way for a contractor to move up your list by spending money.

Why it's the whole diagramEvery other difference on this page is downstream of that one decision. Take it away and we become the left-hand side.


The quotes

No, and we'd be careful with any service that promises you a number of quotes.

What we guarantee is the outreach: eight contractors contacted on a standard project, twenty on premium. That's the part we control. How many of them reply, visit and quote is up to them, and it varies with your trade, your area and the season. We'll tell you honestly where it lands rather than quietly delivering one quote and calling it a success.

If we fall short of that outreach count, you get a full refund (section 9.2 of the Terms). The one exception is a limited-coverage project, where we tell you before checkout that fewer contractors serve your area and you choose to go ahead anyway.

It reads every quote against the same checklist so you're comparing like with like. What's included, what's excluded, what's an allowance rather than a price, whose materials, what the warranty covers, who pulls the permit.

The useful part is usually the gaps — one bid includes the decking, another calls it an allowance, a third doesn't mention it. From outside there's no way to read that difference, which is why people take the low number and find out later.

We chase them. Following up is unglamorous, it's most of what the software actually does, and it's the thing that collapses when a homeowner tries to do this alone around a job and a family.

Some still don't send one. When it's clear a quote isn't coming, we say so rather than leaving it open.

That's a real outcome and worth knowing early. Sometimes the honest answer is that the job costs what it costs, and three consistent bids is useful information even when the number is unwelcome.

The analysis will show you where the money is going, which sometimes points at a smaller version of the project that's worth pricing instead.


Privacy and your data

No. Your phone number is not the product here — that's the lead-gen model and it's the thing we're built against. Your project details go to the contractors working on your project, and to the vendors that run our email, phone and AI systems. Nobody buys them.

Some calls with contractors are placed by an automated assistant. At the start it says it’s automated and that the call is recorded. Anyone who’d rather not be recorded can say so, and we end the call and carry on by email.

Only the contractors matched to your project, through a private link that's specific to each company. The photos aren't public, aren't indexed by search engines, and aren't shared with anyone else.

The gallery shows the photos and nothing else — no name, no address, no phone number. Your street address is still only released once a contractor confirms they want to quote the job.

Every contractor link expires 45 days after outreach starts, and the photos are deleted when your project closes.

We also strip location data from every photo on upload. Phone cameras embed GPS coordinates by default, and since we deliberately withhold your address until a contractor commits, leaving that metadata in place would quietly undo it.

Your quotes and analysis stay available to you while the project is open, and it closes out around six weeks after it starts. Full detail on retention is in the Privacy Policy.

QuoteVet LLC, a small Minnesota company running a lot of automation. Email support@quotevet.com and a person reads it.

Still deciding? Check coverage first — it's free.